Technical Support Programs
1 Year Technical Phone Support (Contract Required)
| Priority Response | |||
| Program | Blocks | Number of Products/Users | Cost |
|---|---|---|---|
| Silver | 12 | 1 / 1 | $300 |
| Gold | 24 | 1 / 2 | $500 |
| Platinum
(includes two on-site visits) |
24 | 1 / 2 | $Call |
| Basic Response | |||
| Program | Blocks | Number of Products/Users | Cost |
|---|---|---|---|
| Bronze | 3 | 1 / 1 | $100 |
Pay-As-You-Go Technical Phone Support (No contract)
| Pay-As-You-Go | ||
|---|---|---|
| Phone Call | 1st block / per incident | $65.00 |
| 2nd block and thereafter | $35.00 | |
Support Blocks are defined as one phone call or 15 minutes of support, whichever is shorter
Support contracts may be extended or customized to meet your specific needs.
Please contact us for details
Rent-A-Tech (On-Site Support)
| Rent-A-Tech | ||
|---|---|---|
| On-Site Visit | GDMS technical support representatives will come to you to help with specific training or project development needs. | $Call |
GDMS Technical Support covers installation, configuration
and trouble-shooting, as well as more complex questions and a broader range
of technical issues. Sign up today!